Shipping Delivery Policy
This Shipping Delivery Policy covers how Xingshengfa International Trade Co., Ltd. ships products purchased from our online department store.
Processing time
Orders are usually processed within 1–3 business days after payment confirmation. During promotions or peak seasons, processing may take a little longer.
Shipping methods and delivery
Available shipping options, estimated delivery times, and fees are shown at checkout and depend on your destination and the size/weight of items (for example home goods, outdoor gear, or toys).
Delivery estimates start after the order has shipped, not from the order date. Weekends and public holidays are generally not counted as business days.
Tracking
When your order ships, we send tracking details to the email used at checkout. Please keep your contact information up to date so carriers can reach you for delivery.
Address accuracy
Please double-check your shipping address before placing an order. We are not responsible for delays or failed delivery caused by incomplete or incorrect addresses provided by the customer.
Customs and duties
For international shipments, customs duties, taxes, or brokerage fees may apply and are the customer’s responsibility unless stated otherwise at checkout.
Xingshengfa International Trade Co., Ltd.
Lang Son Province, Vietnam
Email: info@xsftrade.com
Phone: 0918862818
Website: xsftrade.com
